Icon Hospitality - Galloway

Job 169884 - Sales & Catering Associate
Galloway, NJ

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Job Details

Location: Galloway, NJ
Employment Type: Full-Time
Salary: Competitive

Job Description

 

Job Title:                    Sales Associate

Department:              Operations

Reports To:               Vice President of Sales

 

Summary:

Coordinates arrangements for group meetings, large parties, conventions, weddings, etc. by performing the following duties personally or through subordinate supervisors.

Essential Duties and Responsibilities:

Includes the following and other duties may be assigned, Consults with representatives of client

group or organization to plan details such as number of persons expected, display space desired

and food service schedule.

 

May call on prospects to solicit business, analyzes requirements of function, verifies reservations

by letter, draws up contract and obtains signatures. May erect displays and exhibits and serve

food in rooms other than dining rooms. Notifies various department heads of arrangements made.

 

Directs workers in preparing banquet and convention rooms and erecting displays and exhibits. Inspects rooms and displays for conformance to needs and desires of group.

 

May serve as advisor or coordinator during the function to minimize confusion and

resolve problems, such as space adjustment and need for additional equipment or food.

 

Arranges publicity, special functions, adjusts complaints, and performs other duties to

promote goodwill.

 

Supervisory Responsibilities                  

Directly supervises all employees in the Catering. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and budget.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Accepts feedback from others; Gives appropriate recognition to others.

Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.

Oral Communication - Speaks clearly and persuasively in positive or negative

situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills.

Written Communication - Writes clearly and informatively; Able to read and interpret written information.

Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Improves processes, products and services

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives.

Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree (B. A.) from four-year college or university; or seven to ten years related experience and/or training; or equivalent combination of education and experience.

Language Skills   

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills                   

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.

Reasoning Ability                   

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills                   

To perform this job successfully, an individual should have knowledge of Accounting software; Database software; Internet software; Inventory software; Order processing systems; Spreadsheet software (Excel) and Word Processing software (Word) and Power Point.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; reach with hands and arms and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions and moving mechanical parts. The noise level in the work environment is usually moderate

Note: The statements herein are intended to describe the general nature and level of work being performed by the employee, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the Employer.

 

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