Icon Hospitality - Galloway

Job 162615 - Restaurant Manager
Galloway, NJ

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Job Details

Location: Galloway, NJ
Employment Type: Full-Time
Salary: Competitive

Job Description

Essential Duties and Responsibilities

Includes the following, however, other duties may be assigned. Communicates priorities concerning restaurant readiness, the menu promotions through pre-shift and regularly scheduled monthly department meetings with the staff. Maintains consistent staffing levels of well-qualified front of the house personnel. Manages staff performance with clear feedback, recognition, reviews, coach / teach, and discipline. Identifies and develops staff members for future leadership roles.

Models ways to delight guests and staff members to deliver an excellent dining experience.  Maintains a structured training program for new servers. Proactively handles all staff and guest requests or concerns quickly with compassion and fairness. Ensures the restaurant’s appearance and cleanliness meets guests’ expectations by upholding the highest standards including sanitation, and equipment / facilities maintenance.

Maximizes sales and profits by teaching, coaching and upholding sales and service techniques to ensure a great guest experience.  Holds self and staff accountable for attitude, behavior, results and Gourmet’s standards / systems (such as staff appearance, four tables stations, service steps).

Inventories, maintains sufficient levels of product, small wares and the tools necessary to provide an excellent experience for our guests.

Follows company policies, without exceptions at all times. Ensures the strict adherence to all security procedures in maintenance of premises and safekeeping of monies. Deposits all cash and credit card receipt on a daily basis as per company policy. Ensures the safe is locked and the combination is spun at all times.  Responsible for covering for other employees’ day off (s) especially for the F.O.H. and Delivery Drivers.

 

Requirements

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience                   

High School Diploma required, Bachelors degree preferred. Minimum of 12 to 18 months of supervisory experience in a hospitality environment or equivalent combination of education and experience.

Language Skills                   

Ability to read and write the English language. Responsible for interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence and to speak effectively before groups of customers or employees of organization.

Mathematical Skills                  

Ability to work with mathematical concepts. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.    

Reasoning Ability                  

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills                   

To perform this job successfully, an individual should have knowledge of Inventory software;  Payroll systems; Internet software, Spreadsheet software and Word Processing software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to climb or balance. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently exposed to wet and/or humid conditions and moving mechanical parts.  The noise level in the work environment is usually loud.

 

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